Management Solutions

Kelly Miller, Principal Advisor

Kelly is a highly skilled Municipal Waste Manager with proven experience in the development of sustainable wastes management strategies and competitive public and private sector procurement at a senior level. Kelly utilises her experience and skills to develop environmental services solutions in line with industry best practice and maintains an industry position as a reliable, economically efficient, environmentally and socially responsible professional in a constantly shifting political environment.

Kelly has also provided waste management and street cleansing tendering and contract mobilisation support to several Contractors. This includes service design, developing competitive but deliverable operational solutions, modelling, and offering technical guidance throughout the mobilisation period. Areas of expertise also include equipment & resource Specification, TUPE management and commercial and contractual evaluation.

Kelly has extensive experience of stakeholder engagement, high level Client & Corporate Liaison including intra-industry relationships and managing complicated transition and change management programmes.

Prior to joining Plan B, Kelly was a Business Development Director for Enterprise and was responsible for the tendering and mobilisation of many waste management contracts, and contract development initiatives for local authorities including a number of London Boroughs such as the City of London and London Borough of Redbridge.

Other major London projects include City of Westminster and the London Borough of Haringey as well a large number of District Council projects. Kelly’s particular skills include the development of bespoke solutions for local conditions, marrying the corporate objectives of the Authority with the operational and budgetary needs of Council services. Kelly focuses on meeting the needs of the community whilst delivering tangible continuous improvement and value for money services through realistic, sustainable services. 

Notable projects include the procurement of new waste and cleansing services contracts for Canterbury City Council, procurement and mobilisation support for the London Borough of Redbridge and Milton Keynes Council and supporting fleet manufacturers to improve and enhance their service offering to the waste management market in line with changing legislative and political requirements.


  • Plan B Management Solutions Ltd  
  • Enterprise Managed Services Ltd
  • MRS Environmental Services Ltd
  • Veolia ES (Onyx UK)


  • MSc Development & Planning: Environment and Sustainable Development
  • BSc (Hons) Geography
  • Member of Chartered Institute of Waste Management MCIWM


  • Procurement
  • Sustainable Waste Management
  • Street Cleansing
  • Service design & development
  • Service mobilisation
  • Operational Modelling
  • Technical guidance
  • Business Development
  • Managing, delivering and advising on waste collection contracts
  • Third sector engagement


  • Plan B Management Solutions Limited
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.